Privacy Policy

A legal disclaimer

1. Introduction

At Kalshi House Couriers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Phone number
Email address
Billing and payment details

b. Delivery Information

Pickup and delivery addresses
Recipient name and contact information
Delivery instructions

c. Technical Information

IP address
Device type and browser
App or website usage data

3. How We Use Your Information

We use your information to:

Process and complete deliveries
Communicate with you about orders and updates
Provide customer support
Improve our services and operations
Prevent fraud and ensure security
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

Drivers/Couriers to complete deliveries
Payment processors to securely handle transactions
Service providers who help operate our business (e.g., IT, customer support)
Legal authorities when required by law or to protect our rights

5. Data Retention

We retain your information only as long as necessary to:

Complete services
Meet legal, tax, or regulatory requirements
Resolve disputes and enforce agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access or request a copy of your data
Request corrections to inaccurate information
Request deletion of your data
Opt out of marketing communications

To exercise these rights, contact us using the details below.

8. Cookies and Tracking

Our website or app may use cookies or similar technologies to enhance user experience and analyze usage. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Kalshi House Couriers
Email: support@kalshihousecouriers.com
Phone: [628-250-7652]